Frequently Asked Questions
Categories
FlipFuel®
How do I recycle the empty fuel canisters?
Once you've completed the fuel transfer and the fuel canister has fully emptied, you punch a hole in the canister. This allow the canister to be recycled via most local programs.
The FlipFuel® team uses & recommends this handy potholder & fuel canister recycling tool from OutdoorElement.
What kind of fuel can I transfer with FlipFuel®?
FlipFuel® was designed to transfer fuel for backpacking canisters. These canisters are small, lightweight, and threaded the same. Only transfer like fuel from one canister to another.
An attachment for the larger (usually green) fuel canisters is being considered, so be sure to sign up for our email notifications and we’ll let you know when that’s ready.
Does this device work with all fuel canister brands?
The FlipFuel® fuel transfer device supports backpacking isobutane fuel canisters. They need to be threaded canisters.
Won't this device just equalize the contents and pressure between the canisters?
Good question! And the answer is: No, there are a few quick steps that will make your fuel flow from one canister to the other. Check out this 45-second video for fuel transfer instructions.
Is it possible to overfill a canister?
Yes. And it might make the canister perform differently when in use.
We have not had any reports of overfilling or anyone having issues with overfilling. Our team also uses the device regularly on our backpacking trips, and it's not something we've experienced either.
That said, it is possible. So, it's always best to weigh your fuel cans before and after fuel transfer.
We recommend using a digital scale. It's the most accurate method for weighing fuel canisters. There should be markings on the can that indicate how much the canister weighed when it was full.
The water float method is another way to "weigh" your fuel canisters. This may be an option if you are transferring fuel while out on trail, and there's no access to a digital scale. It's a slightly less accurate method, though.
Shipping
How do I qualify for free international shipping?
For the free international shipping option to appear during the checkout process, your cart must be more than $56 USD.
If the free shipping option is not appearing on your screen during checkout, it's likely your cart did not meet the minimum in US Dollars.
2 FlipFuel® devices qualify for free international shipping.
What Are My Shipping & Delivery Options?
We ship domestically to all U.S. locations. We ship internationally when there are no legal restrictions. Read more about our shipping policies here.
Customer Service
If I have a question or concern, how can I reach you?
Send us an email at info@flipfuel.co and we’ll get right back to you.
Do you offer replacement if the product isn't functioning?
Of course, FlipFuel® is a precision-manufactured device and we don’t foresee any being faulty, but on the off-chance one is bad, we’ve got you covered.